Terms of Service
Terms & Conditions TERMS OF WEBSITE USE 
THIS WEBSITE (THE "SITE") IS OWNED AND OPERATED BY XY - The Persistent Company ("WE" OR "US"). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site. 

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by the law, we exclude all liability for loss or damages direct or indirect arising from use of this site. 

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organization to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by sending an e-mail to contact@FASTGROWINGTECH or by sending mail to us at the address listed below. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership. 

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. 

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. 

By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. 

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information. 

Our privacy policy is part of, and subject to, these terms and conditions of use. 

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. 

If you have any concerns about material which appears on our site, please contact us at support@xy.company. Thank you for visiting our site. 


If you bought a product through the xy.company website or one of our direct authorized affiliates, and you’re just not satisfied with your purchase, we’re happy to give you a refund!

We love our product and stand by it, but we’ve made it easy to return it, as long as certain guidelines are met. Here they are:

You’re returning the product within 60 calendar days of purchase. 

The product is in the same condition as when you received it. It can be opened and tested, but not damaged, worn or outdated.

You must have your receipt and proof of purchase.
If all of these guidelines are met, send the item, with the buyer’s name and order number on the outer packaging, to the following address:

PLEASE INCLUDE THE BUYER’S NAME AND ORDER NUMBER ON THE OUTER PACKAGING. If no buyer information is included with your package, we can’t proceed with your refund.

You’re responsible for any shipping costs, Value-Added Tax, customs fees, or other financial obligations that come with sending the item back. And don’t forget to hang on to your receipt and package tracking number for reference.

Billing Terms
If you use a payment card or other electronic form of payment as your payment type, the charges to your account for your order will be accompanied by a reference to "Xycompany442037460957". Any disputes will be resolves in the country of merchants location


So, what happens when we receive returns? We process refunds:

In the order that they are received.
During regular business hours, which are 9 am to 5 pm Pacific Time, Monday through Friday.
Once your return is approved, we’ll submit a refund to your credit card or other original method of payment.

Most refunds are available within 10 business days of the date that the refund was submitted, but sometimes they may take longer before they’re available, depending on the policies of your bank or credit card company.

We strive to process returns quickly and easily, but please give us enough time to process your refund after we receive your package.



We offer a two (2)-year limited manufacturer’s warranty. We stand behind the quality of our product, but if it doesn’t work properly when you receive it, we may offer complimentary repairs or replacements.

If you’ve contacted our support team, but even after undertaking all recommended troubleshooting steps your product still isn’t working as intended, we’ll happily exchange your XY Findables product with another one.

Please remember that exchanges are undertaken at the sole discretion of XY Findables. We are not responsible for damaged, worn, outdated, lost, or stolen products.

Still have questions? Contact us at support@xy.company

Falu Brick Commerce Limited
Kreuzstr.107,44575 Castrop Rauzel, Germain
© 2019 :: XY - THE PERSISTENT COMPANY :: All Rights Reserved